I'm willing to think that almost all of the overvcharges can be chalked up to human error. Like others have pointed out, keeping up with the sales and regular price changes is difficult, time consuming and tedious. Errors are made, and sadly, customers end up on the short end of the stick.
I'd bet that the striped items simply did not get entered into the batch of on sale items, a mistake of omission. The Queen CD may have been put back to regular price and the clerk forgot to take down the sale sign. Since I'm a guy that prints in-store signage for a grocery store, I know how frustrating this can be. A good thing to do for Sale items is look on the sign for an ending date on the sign. Not everyone does this, however.
Also, what if they undercharge you for an item? Do you get pissed off and rant at customer service, demanding that you pay the higher price? I didn't think so.
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