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I blame the cell phone a lot for people coming late. When I would make appointments to show apartments, people would feel it is ok to call 10-15 minutes before hand and say they are running late. I would say maybe 50% of the time it was totally acceptable to come 30 minutes late for them as long as they call within 10 minutes of the appointment. While I appreciated the heads up, I wondered if it was the cell phone aspect that made it acceptable.
When talking to other agents who had been in the industry for decades they agreed that with the cell phone it had become more norm.
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