Tilted Forum Project Discussion Community - View Single Post - 2004 Van out of warrenty by 4000 miles-HELP

sky_driver · 02-27-2007, 08:23 AM

My 2004 Toyota Sienna van has a problem with the A/C. I took it in this past weekend and the dealer says he thinks there is a freon leak and that to make sure they need to run a "die" test which will cost about $160.00.

I brought the van in last spring when we noticed it not blowing correctly and they fixed something while it was under warrenty. Then we noticed it again in the several months ago, and when I took the car in to have an oil change, I told them about the A/C but they said that I would have to leave the van with them for 4-5 hours. Since I did not have time for that, and since it was winter, the service manager said just bring it in when I can leave the van with them.

I took it in this past Saturday, but now it is 4000 miles over the 36,000 mile warranty, and the service manager said he can't do anything about it. When I told him that they had fixed a problem with the A/C last year, and that I even brought it in several months ago about the A/C, he said they do not show anything in their computer about the A/C.

I usually keep all of my service records, but cannot find these showing that there was a problem with the A/C.

I know that the dealership will not help me, does anyone have any suggestions. I am trying to contact the local southeast Toyota rep so that I can talk to him/her about this.

Any advice would be appreciated.

02-27-2007, 08:23 AM	#1 (permalink)
sky_driver Insane	2004 Van out of warrenty by 4000 miles-HELP My 2004 Toyota Sienna van has a problem with the A/C. I took it in this past weekend and the dealer says he thinks there is a freon leak and that to make sure they need to run a "die" test which will cost about $160.00. I brought the van in last spring when we noticed it not blowing correctly and they fixed something while it was under warrenty. Then we noticed it again in the several months ago, and when I took the car in to have an oil change, I told them about the A/C but they said that I would have to leave the van with them for 4-5 hours. Since I did not have time for that, and since it was winter, the service manager said just bring it in when I can leave the van with them. I took it in this past Saturday, but now it is 4000 miles over the 36,000 mile warranty, and the service manager said he can't do anything about it. When I told him that they had fixed a problem with the A/C last year, and that I even brought it in several months ago about the A/C, he said they do not show anything in their computer about the A/C. I usually keep all of my service records, but cannot find these showing that there was a problem with the A/C. I know that the dealership will not help me, does anyone have any suggestions. I am trying to contact the local southeast Toyota rep so that I can talk to him/her about this. Any advice would be appreciated.