She'll likely need to find a restore CD from Acer. The license keys that OEMs use will not necessarily work with a retail edition of XP.
For example: You have a Dell laptop. You have an XP key Dell stuck on the back. You wipe the drive and the restore partition that Dell put there for you (and most manufacturers don't give you a CD with the PC/laptop, btw.). Now you need to reinstall. You grab a retail XP disc. You install. Two things will happen: the key straight out won't work, or when you go to update XP it'll fail to validate.
9 times out of 10 the key won't work on install and you'll never get farther.
The best bet is to get a restore CD from Acer. It should cost you about 10 bucks, which is about what an OEM will charge you for it, even when ordering a new PC.
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I can sum up the clash of religion in one sentence:
"My Invisible Friend is better than your Invisible Friend."
Last edited by billege; 10-31-2006 at 07:00 PM..
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