I sent out three posters that were prepaid and ordered-two to people in one town and the third to another town. Two arrived too damaged to be of any use.
I love writing letters expressing either dismay or pleasure. Guess which one this displays.
Attn: Postmaster, Bordentown
Dear Postmaster:
On Thursday, October 12, I purchased 3 mailing tubes for the purpose of sending pre-ordered posters. These were then sent Priority Mail, two to Bordentown, one sent to Trenton.
On Saturday, October 14, I received phone calls from the Bordentown recipients. The first call was to inform me that her poster arrived with the tube completely bent in half(as if someone had stomped on it) and the poster destroyed. The second was to inform me that hers arrived wet and damaged. The third, sent to Trenton, arrived unscathed.
The fact that the two that were sent to Bordentown were received damaged leads me to believe that your facility was horribly lax in the handling of these packages. Had I known of this disregard for mail that apparently is the norm for Bordentown, I’d have taken other precautions. Unfortunately, my trust in the postal system, especially when it comes to shipping something like mailing tubes Priority has cost me over $35 because I now have to send replacement posters to these people and pay once again for that.
I am in the business of art to make a little money; The blatant disrespect for packages entrusted to your facility voids this purpose and now I have to spend even more to use another method because I can not trust your staff to do their job.
I am not aware of any guarantees when it comes to sending anything Priority. I do believe that the mailing tubes and usage of them would facilitate the proper handling of them so that destruction would not be an issue and I would also be of the belief that paying more for something to arrive quickly would also guarantee it would arrive intact.
Then again, I also used to believe in Santa Claus.
At work, they promoted this kid to Asst. Manager of the departments I work in. He's a freakin idiot. Rarely does recovery(straightening stock, etc.). He can't seem to get it through his head that, when doing returns, he'd be much more efficient and get them done faster if he handles them department by department; instead he spends hours walking from one end of the store to another trying to put them back on shelves. If he's told to restock, nothing else gets done; if he's asked to go to Customer Service, nothing else gets done. I've found entire sections of stock that are either supposed to be marked down or put out and it's not done.And every time I ask about it, the MOD rolls eyes, knowing he once again didn't do his work. So, guess who's expected to pick up after him....
Are these examples and, as I'm sure, the many we come across daily, signs of just sheer stupidity or just not caring enough to even try to do something right?