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I can't even write in detail about what happened to me that day... I was in Times Square I was managing 15 people as they trickled into the office. I had people on elevated trains telling me that they can see the towers billowing smoke. Skogafoss' mom called to say she was fine and that she was in the Deutche Bank building across the street. I had TVs on 20 people in the call center freaking out. I went outside to see the ABC jumbotron when the first tower fell. I stood confused as to why they would demolish the building... I then realized that it wasn't something that they could have done in such a manner so quickly.
Skogafoss' mother was nowhere to be found. I worried that I would have to help her find her mother's remains or console her about her mother's death.
I didn't think about how I felt that day, and it still pains me today. I had to be strong for the people I managed and those other managers who looked to me to keep a cool head.
I still have to mourn for that day and the heavy losses. Skogafoss' mom eventually turned up... but not after describing some horrific events that unfolded and she didn't even have the "dust clouded" look that many did. Somehow she was protected by an angel.
excuse me...
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