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One reason we bought a Saturn was that there is less history of thousands of makes and models to know. So it seems to me that most Saturn dealership people are well trained since they don't have to know that many models. But still I ask for all used parts in a paper bag. One guy tried to hand me some leaky busted part by hand, and I said, "I need a paper bag", so he went and got one.
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When I had a big lumbering Jeep, I kept a large glass jar for such things. Difficult to explain to the girl I was dating at the time. I guess I should have kept it in the back seat.
Most Saturn service depts. will wash your car. They will also toe the line on honesty, but their charges may be much more, especially if you bring in a non-Saturn vehicle.
The coffee and the popcorn is nice. Once they let me watch a DVD in the back seat of an L300.