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Old 05-28-2006, 12:40 AM   #93 (permalink)
oberon
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Location: Denver
I will only speak for recent experience:

Denver-DEN (current home airport): Great, easy/quick train between concourses, centralized security moves fast. However, if you check luggage, they tend to be a bit slow returning them post-flight. It's one of the best laid out, however, which means late flights into Denver are rare, even during winter storms. Needs better public transportation though.
Dallas/Fort Worth-DFW (en route to ZRH): Ugh. Could they possibly make the sky train any slower? Customs here is pretty stupid too: they dump you out of security once you go through customs, which could cause you to miss your domestic connection. Security is slow too.
Zurich-ZRH (vacation): Pretty well organized, quick customs/security. Needs to beef up its winter weather preparation. When I flew out there was a mild blizzard that more or less shutdown the airport; inadequate deicing machines and 3 runways reduced to 1 led to this.
Detroit-DTW (family visit): This was my old home airport. It used to be much worse. Recent changes have made it easier to get around the terminals and between as well.
Chicago/O'Hare-ORD (vacation): Getting to the CTA trains is a bit of a long walk. Excellent food marts.
San Francisco-SFO (work/vacation): The airtrain<->BART connection is a little bit slow/annoying. My favorite part is all the international airlines you can see here. Last time I saw planes bearing Lufthansa and Air France livery, no doubt fresh from Frankfurt & Paris.

I have been to many other airports, but not recently. I usually don't bother with amenities like frequent flyer lounges but then again most of my flights are direct or with very short layovers (<1hr).

How about airlines?

Frontier Airlines: Great if you live in Denver and need a domestic flight. Cheap, friendly staff, and no frills.
American Airlines: Worst customer service ever. When I was flying to O'Hare about 2 months ago, they cancelled all the flights the night I was flying there because of snow in Chicago, even though 3 other airlines in Denver (Frontier, United, & Southwest) were flying there that night. They left one of my bags behind and failed to reimburse me for my expenses as a result of their staff's negligence.

From memory, Northwest, Delta, and United were all OK. I'm not sure if I've flown any others.
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Last edited by oberon; 05-28-2006 at 01:13 AM..
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