Is there a particular file type that he frequently recieves? are ALL the files he's accessing downloaded from outlook? If he frequently or mostlyrecieved .doc files for example, you can exclude that extension from autoprotect. It will still be scanned on intial download from the pop server, and anytime he opens a doc file nav will not initiate.
If your worried about the general "auto protect" from slowing down the system, then disable it, or have it only scan certain types of files. Sure.. There is a security risk. But everything is Cost/Risk/gain. You can still schedule daily scans of his system after business hours.
Unfortunetly NAV takes up alot of resources.... hope i was of some help
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