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Heathrow is a nightmare. Last time I was there I nearly missed my flight because of the incredibly long trek through the terminal between connections...and they are so rigid about customs. I stood in one line for 10 minutes then was told to get to the back of the other line...sigh.
Best airport...Aberdeen. No customs check when you arrive unless you need to declare something. Then they ask that you use the "red phone" and call them, otherwise you're on your way. And plenty of friendly folk to carry your bags to the taxi.
Maybe its changed since the London bombings, but it was like that in "04. I'd say Heathrow is worse now.
Maybe Gatwick is worth a try next time around.
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Thats the last time I trust the strangest people I ever met....H. Simpson
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