http://www.cnn.com
I can't post a direct link because it's a video feed and there isn't one, but it's in the video clip section underneath the main stories.
Basically, a young boy called 911 and the dispatcher accused him of playing on the phone and threatened to send the police over to his house to get him in trouble. The boy's mother was passed out and ended up dying. The police chief said that an investigation would be conducted, and if reason was found for disciplinary action, then action would be taken.
I don't know how often 911 is pranked, but I am appalled by the dispatcher's response to this. I was under the impression that all calls are supposed to be taken seriously. I think the woman that took the call should be fired immediately; the evidence is already there in her response to the boy. What do you think? Should she be fired immediately or after investigation? Perhaps I'm not seeing all the sides to this, but in my opinion, investigation shouldn't be necessary.