I work in Real Estate. The average customer who sends an inquiry on an apartment expects a reply within 2-3 hours. That is 50% based on some recent surveys taken. With blackberries becoming more common, it is that desire for instant gratification that bothers me.
I admit I reply to my work e-mails including at 2am when I am at home, and get shocked replies. But no one can be always be available like that.
|