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Originally Posted by f6twister
Good luck on getting your shoes replaced or fixed at the company expense. All of the stations were I live have notices posted that states the customer is responsible for spills. That includes both the cost of the spilled gas and any damage to your belongings.
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Usually those notices specify that the customer is responsible if he isn't monitoring the pump - i.e. if you run into the store and the pump starts spilling, you're responsible.
But the OP was doing everything right, their equipment failed. Even if they post signs saying they're not responsible, that doesn't change the fact that they are. After all, I can't get away with theft just by posting a sign saying I am allowed to steal
