some tips... (may be some duplicates from the link)
1: Don't tell the story about the time you refused to follow a direct request from the boss, no matter how "in the right" you were to refuse. I just interviewed a candidate who told this great story so show his "customer service" attitude, but unfortunatly all the boss heard was..."blah blah blah - refused to obey - blah blah blah"
2: Confidence is good, cockiness not so much.
3: Try to use real work place examples to show your strengths.
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