I'm constantly amazed by the low standards of behavior people in customer service-type positions seem willing to exhibit. I mean, aren't they embarrassed?
I once was checking out at a grocery store after having been to several other stores. When the cashier asked me if I wanted a bag, I said, "Yes, and could I have a big one, so I can consolidate all these packages?" He turned to the bagger and started mocking me, saying, "Oooh, big word! What was that big word? Con-So-Li-Date. I don't know if we can do that, George. Do we know that big word?" I was totally shocked! I hadn't done anything to offend the guy, as far as I could tell.
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