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I once got an especially helpful reply to a question I asked on Microsoft's on-line tech support service. I wrote back to thank them for a complete and concise reply, and said how much I appreciated it.
The next day I had a response:
"We are looking into the problem and will contact you with a solution as soon as possible."
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"We were wrong, terribly wrong. (We) should not have tried to fight a guerrilla war with conventional military tactics against a foe willing to absorb enormous casualties...in a country lacking the fundamental political stability necessary to conduct effective military and pacification operations. It could not be done and it was not done."
- Robert S. McNamara
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"We will take our napalm and flame throwers out of the land that scarcely knows the use of matches...
We will leave you your small joys and smaller troubles."
- Eugene McCarthy in "Vietnam Message"
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never wrestle with a pig.
you both get dirty;
the pig likes it.
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