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* Training: OpenOffice is, for the most part, the same as Microsoft Office XP for a user, but there are things that they will need to learn how to do differently. All things being equal, if a company's staff need formal training for OpenOffice, then they probably need it for every new version of Microsoft Office. Therefore there is a cost on both sides, and they are at least equal.
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Haha what an absolute crock of bullsh*t. It gets easier with each version, and you can even stay with the earlier versions as they work decent enough. When I went to OO I really disliked it, and I (if in a office with commerical demands) would have needed training.