Originally Posted by Catdaddy33

Had two run-ins with outside cable splitters in the past month. We built a house in a new subdivision and was the first house in our area.

About a month ago I was playing WoW on the computer when all the sudden the cable went out. I called Comcast and they said I had "a major problem" they said a tech has to come out to fix as its a wiring problem. After I hang up I look out front and see a cable truck in front of my new neighbors home, and go out and tell the tech that my cable modem just went out. He said "oh, must be this splitter I put on" he takes off the splitter and my modem comes back on. I call and cancel the service call and lodge a complaint about this (the guy worked for a subcontractor and not Comcast).

Last week, I come home and my daughter informs me the cable was out. So I check to see if there are any cable trucks in the area since the 2 houses across the street were just completed, and didn't see any. I set up a call and they come out the next day, we have underground wires and they go across the street what do they find? My cable coming from the main line had a 3-way splitter on it. These guys had to redo all the work the previous tech did. They were pretty ticked since it took them almost 2 hours to straighten out the mess they had.