Originally Posted by ngdawg

I have been cheated or attempted to be cheated several times and it's no picnic trying to make it right.
1. Plumber. Told me $85 for the housecall, then $75 an hour. High, but I was desperate. Fifteen minutes after the two barely-can-speak-english men arrive they hand me a bill for $276. I threw a fit, called their office. All they would do is knock off the housecall fee. So I fought back. I contacted the bureau that issues their license, lodged a complaint and within a year, their license was revoked. No money back, but satisfaction, nonetheless.
2. Auto dealer. Took the car in for routine service at 36,000 miles (Plymouth Colt). The dealer sends a postcard with check-offs of what should be done and I marked 'lube, oil change'. Upon picking up the car, they tried to charge me over $200 and I flipped. Seems they did a complete tune-up. I did not ask for one and that car didn't need one until 100,000. After yelling at the GM for being an incompetent for not knowing what service is required for the cars sold there, I had the bill reduced to under $100. Upon leaving, the cashier, trying to make light of my reign of terror, asked 'will you be bringing the car back at 100,000 miles?' I replied: 'Honey, the way you do business, this place won't BE here when it hits 100,000.'
I was right...