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Originally Posted by portwineboy
Edit: Is there a new firewall? It may be blocking UDP packets sent to update mailbox new mail notification, and clicking on mailbox sends mail send/receive packets which may come on the only port the firewall is expecting to see and allow for client ops.
See here for more coherent
http://support.microsoft.com/default...b;en-us;264035 |
Not exactly the same situation as yours since I ran into this on a different platform, but I would check exactly what he mentions above with the firewall setting on the local machine if you are using one. Because as soon as people installed SP2 for xp at my old job this issue started happening all over the place until we realized we needed to make an exception for outlook in the windows firewall. Otherwise, it can't keep an open connection to the exchange server. So if you have a software based firewall I would check it to make sure it allowed outlook to make connections.
The issue we had sounded exactly the same, if you didn't do anything, no mail would show up. If you clicked on a different folder or opened an email though, it would suddenly download all the mail.