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I've placed many orders from them and all have been great. My first PC case didn't come with the window it was supposed to have, but that's the only complaint I can think of. Other than that they're fantastic. Never sent anything back so I don't know how good their customer service or RMA policies are.
-Lasereth
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"A Darwinian attacks his theory, seeking to find flaws. An ID believer defends his theory, seeking to conceal flaws." -Roger Ebert
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