I tried going to pcpitstop.com and using their online virus scan, but the computer just shuts down. After that I unplugged the ethernet cable.
I will try to check the registry the next time I see her, but I suspect the computer will just shut down on me again.
Oh, I did get a virus alert from norton the first time I manually enabled it and turned the virus protection to maximum, but the computer shut itself down again before anything could be done about it.
If it were my computer, I would reset the bios via a jumper, but I dont want to void the warranty on her machine. I think she might just have to take it to a repair place.
I have been wondering whether the problem is actually a virus, and a hardware problem that causes the computer to crash, but it doesn't seem to be very random. It always happens when I try to mess with anything, and almost never when I just try to use the computer.
I didn't think there was much I could do, but I was hoping for a magic fix or something.
Thanks for all your help!
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"Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy, its inherent virtue is the equal sharing of misery." - Winston Churchill
"All men dream: but not equally. Those who dream by night in the dusty recesses of their minds wake in the day to find that it was vanity: but the dreamers of the day are dangerous men, for they may act out their dream with open eyes, to make it possible." Seven Pillars of Wisdom, T.E. Lawrence
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