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a post i have to jump into...
call centers...
i have spent so many hours days if you addedit all up probablly months on hold.. it is unbelivable
the record
indianna secrary of state. all day.. im not kidding form 8:30 to 4:30.
i had to switch to a corded phone..
i have been thru just about evrey system out there..
most of them you can "beat" random butons.. till you find a human...
but i have found that they are getting better.
i recently called hp tech support that switched me to warranty and only waited a total of 3 minutes. the 1st guy answered on the 1st ring. unbelivable.
i think companys are getting the picture "phone in service" is important to the customer.
lets git it right.
sprint right now well ussually sucks they have been answering soon but they quality they offer is completley off base.
i wonder why if a company is going to have diffrebt centers all over the country or world cant also have a pc system with my "file" integrated to wherever i may go or whomever i coudl talk to. they should have my file. by the time i get done explaining it for the 8th time in 2 hrs there is usually sevrall fucks in it... i try awfull hard not to direct comments to the person im speaking too.
the worst thing is a rep that wont transfer you too a supervisor after 45 min on hold..
then your mad and they hang up on you...
i was talking to this guy indian or somthing that siad he was top of the line.. he said im sorry sir i odnt have a boss.
yes im hear alone.
no there isnt a voicemail you can leave a message on..
he hugn up on me....
unbelieavlbe yes..
but when that happens what can you do.
NOTHING
i hate call centers.
but they are becoming more tolerable.
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if you cant read my post i dont want to hear about it move on. thanks 
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