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I had forgotten a YahooDirect password and requested a new one. Their system will send you a password that will only work once to access your account and you have to immediately change it to one of your choice. That shows that the service reps can't access your passwords to send it to you. That is why they won't ever ask you for it.
Any e-mail that does ask for it is Phishing, you can count on it.
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When all else fails, QUIT.
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