ok here is what i dont get.. at&t kept calling me claiming im someone else.. a chick that had the number.. 5 fucking years ago before me lol.. i asked them politly to stop calling and they said they couldnt and that until the issue was resolved they would keep calling this was a span over two years (before that phone spam law thing was passed recently)
finally i got tired of it and asked for a supervisor. i told him i was gonna record this converstation. he said i couldnt cuz it was against the law... wtf
they state on hold that there is a chance the converstation will be recorded for quality assurance. wtf cant i recored it myself then?
on a side note i was peaceful and gentle during this all. i know a person doing this is just doing thier job and all. but after two years 4 calls a week i had had enough. I told them going through legeal means was pointless as an individual so i told them each time they called i would record the converstation and post it all over the net for all to hear and email the converstation to thier competitors with my permission to use it in cermicals and such as they saw fit. all doing this in a calm nice gentle way. they stopped calling.
although for gateway i got fed up after a friend asked me to call them due to his lack of tech lingo to state what was wrong. he bought a system from them online. came w/o the network card a 36k modem instead of a 56k (shit i didnt know they still existed) no sound was installed nor could we get it and for some reason the sound would only work with gateway speakers which didnt come with it.
after 4 hours of switch between sales and tech support i had enough and asked the supervisor.. "look friend all i want is a fax of the original invoice to compare to his. what do you mean you cant. I have the order number right here. *sigh* sir, did you last job include the line 'do you want fries with that?' shortly after that i got the invoice and a polite go to hell but i got what i wanted.
heh ive even had a friend do a 5 hour road trip to dallas to toss at the feet of customer support a dell system he order from a company out there. abit it arrived in small peices. he told them that he solved the hardware issue and that they could have thier paper weight back and he was gonna go buy an alienware. harsh but effective for him i guess.
you watch they will come up with a popular word for all this soon.. like phone rage or tech wars rage for the equaliviant of road rage heh
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