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Billege,
As someone who lives in Ohio I can offer this advice and it does work. Since you live in the Cols. area it'll be really easy for you.
Call the state Atty. Gen. consumer affairs line and tell them of your problem. There is also the BBB. Both will truly listen to your claim and the Atty. Gen. if you can document your bad service will definately set up a mediation. If Nextel doesn't show you win. If they show and say they provide bad service, you win. It'll get you out of your contract.
One thing good about Ohio is the Consumer Affairs dept. by the Atty. gen. is great. I have used them and they take care of things to make sure your rights are protected. It's free and from the way you talk, the contract should not be enforceable because they are not providing the service to the standards of the contract.
The only thing that might hurt you is if you signed the contract in Michigan, but I wouldn't worry about it.
Call the Atty. gen. just tell them you don't mind fulfilling the contract but the service is unreliable and the company refuses to respond to your complaints.
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I just love people who use the excuse "I use/do this because I LOVE the feeling/joy/happiness it brings me" and expect you to be ok with that as you watch them destroy their life blindly following. My response is, "I like to put forks in an eletrical socket, just LOVE that feeling, can't ever get enough of it, so will you let me put this copper fork in that electric socket?"
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