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Originally Posted by punx1325
I've always found bitching customer service day in and day out will eventually get them to change their mind because they are sick of you. AT&T charged me hundreds of dollars for roaming fees, where I didn't roam. I argued with them for 3 hrs until they changed it. A month later my contract ended and I switched to Cingular, and I have been overly impressed with reception and customer service. Cingular always out does themselves and makes me really happy! All I can say is COMPLAIN! COMPLAIN! COMPLAIN!
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Offtopic: Just so you know, Cingular and AT&T Wireless are the same company, merged about six months back.
Ontopic: I was reading this thread to see if there was anything I could do to get out of a cell contract. I'm really happy with T-Mobile's service, but I want to make it so that my girlfriend (of 3.5yrs)'s cell phone bill is just another "line" on my cell plan, and not a whole different account that comes in at full price.