|
Will your computer play regular cdroms/cd-r's? If so, it is more likely you are having a small software issue. You might try looking on Dell's website (support.dell.com) and enter your service tag for specific downloads to your computer. They should have downloadable software for your DVD player. If all else fails, call Dell, tell them whats going on and I'm sure they would be more than happy to get you fixed up. Remember, just because the hardware is new doesn't mean there can't be something wrong with it, because UPS/FedEx don't care about what happens to the package, just that it gets to it's destination on time.
__________________
"You hear the one about the fella who died, went to the pearly gates? St. Peter let him in. Sees a guy in a suit making a closing argument. Says, "Who's that?" St. Peter says, "Oh, that's God. Thinks he's Denny Crane."
|