Quote:
Originally posted by analog
To address the topic, that kills me when I see it. I will ask for the manager and tell them that there's no need to cater to those types of people. They need to know that the rest of us would greatly appreciate not seeing such a thing in the restaurant, so maybe they'll realize they're perfectly well within their right to ask that they not do that. Real customers are complaining.
Same goes for screaming children, children who are running around, etc. I tend to be more vocal in those cases, though.
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I've said my bit but just to back up a point that I missed earlier. I believe the onus is on the restaurant to quarantine problems of any sort before they become problems,.. be it kids, drunks,..whatever,.. and NOT the role of the paying customer to search out staff when problems arise. That is their job, not mine.
Good business practice dictates that a proactive approach always wins the day, which is why people continue to patronize some establishments for decades. It isn't rocket science, it is the ability to correct a potential problem before it turns into one. Interestingly too, when such steps are taken across the board from the top on down, very very few complaints surface due to direct or indirect responsibility, since such is a misnomer.
raeanna74, you hit the nail on the head. Not all kids are out of control. But have you ever noticed with your kids how friendly other patrons are when your kids are well behaved? It, my dear, always reflects positively on you.