Quote:
Originally posted by SecretMethod70
In the relatively few cases where someone decides to nitpick on something such as being taxed on shipping
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The reason they may "nitpick" on this very topic is because in some States it's unlawful to charge tax on shipping fees (I happen to live in one of those states).
But back to the topic at hand...
A lot of great points were made. When I worked in retail, and a customer was putting up a fuss about the price of something (saying that the sign said it was 25% off when it wasn't on sale at all or similar things) I would just give them the discount. Why aggravate the situation? When I would talk to my manager about it afterwards, she would always say I did the right thing. Better to keep the customer happy in a case like that. We would just make sure it was easier to tell what exactly was on sale after the incident.
I'm so glad I'm not in retail hell anymore.