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check with local BBB for complaints and also your local PUC.
Check to see that their service levels aren't really up to par with other providers.
Contact your local politicians and let them know your lack of choice due to contracts. (they may not do anything now about it but will "remember" hopefully when its time to deal with telephone lobbyists)
good luck
Other than that.. you grin and bear it.
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I don't care if you are black, white, purple, green, Chinese, Japanese, Korean, hippie, cop, bum, admin, user, English, Irish, French, Catholic, Protestant, Jewish, Buddhist, Muslim, indian, cowboy, tall, short, fat, skinny, emo, punk, mod, rocker, straight, gay, lesbian, jock, nerd, geek, Democrat, Republican, Libertarian, Independent, driver, pedestrian, or bicyclist, either you're an asshole or you're not.
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