whats the worst that can happen if you don't pay? i doubt they'll really start legal preceedings if u stop paying and ignore notices. Depends how much risk you want to take, i don't think its illegal to stop paying in complaint to a service which you aren't receiving to a expectable standard, and it will mean they will call you so no waiting on hold to speak to someone! i did it in england and it worked...bad service, stop paying...they called me asked why i had cancelled my direct debit prematurely and they proceeded to claim they were gonna start legal preceedings...nothing come of it over a year now. Its not worth their hassle...
but i don't guarentee anything! so don't sue me if they sue u!
good luck
