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Send everything certified mail!!!
They will try and screw you on the whole 30 days thing so you need proof that they indeed had 30 days to verify. This was the most important part of the process. We had one try and tell us they had 10 days left to verify when the 30 days had been up. Gave them the proof and they backed down.
After 30 days, send a request to have the information removed (site the law--can't think of it offhand).
We found it took about 60-90 days to get something off.
It is not in their best interest to work with you, you have to take the upper hand or nothing will happen. My wife looked up forms and such on the internet and used those in all of her mailings.
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"Life is a jest and all things show it
I thought so once, but now I know it"
John Gay
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