I would start telling custmers how their pets would really be treated when they come in.
For example:
"so you'll watch him/her over night and make sure they don't die"
Answer:
"Nah, the doctor here doesn't give a shit. Your pet will be ignored and may possibly die. I suggest you visit another center."
You could also report the place to some agency. I'm sure there's some organizaton that would be interested in the crap that is going on there. PITA maybe? I'm usre you would only have to inform them and they'll be swarming the place.
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We Must Dissent.
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