A new phone doesn't guarentee it would work.
In the basement of my house, I can get anywhere from zero reception to perfect.
In a friend's basement down the street, I get nothing. Anywhere. I get 1 bar out of 4, but it will not send or receive calls. Other people can still send or receive calls just fine (meanwhile, these same people get horrible reception throughout my basement, same carrier, different phones).
It's really hit or miss depending on the model.
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One day an Englishman, a Scotsman, and an Irishman walked into a pub together. They each bought a pint of Guinness. Just as they were about to enjoy their creamy beverage, three flies landed in each of their pints. The Englishman pushed his beer away in disgust. The Scotsman fished the fly out of his beer and continued drinking it, as if nothing had happened. The Irishman, too, picked the fly out of his drink but then held it out over the beer and yelled "SPIT IT OUT, SPIT IT OUT, YOU BASTARD!"
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