Body shops often outsource dent removing. If it is just a dent, then Dent Pro or a similar company does a great job. I had two dents taken out in less than 20 mins and for much cheaper than a shop. If there is any paint damage, and you have the guys insurance, go to a shop and get it fixed.
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"Only two things are certain: the universe and human stupidity; and I'm not certain about the universe."
-- Albert Einstein
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