DVD drive not recognized...Help! - Tilted Forum Project Discussion Community

Spritebox · 02-10-2005, 11:20 AM

I have a DVD drive and a DVD-R drive. I tried to burn a DVD for the first time the other day. I put the DVD in the DVD drive and the DVD-R in the DVD-R drive and opened Nero. I hit the start copying thing and my comp froze. I rebooted, and my computer no longer recognized my DVD drive. It wasn't in device manager or my computer. It won't even eject my DVD.

I know the DVD drive works fine. I've watched DVD's and listened to CD's on it many times before.

I really need some help here soon. The DVD I was trying to burn isn't mine and its proper owner is getting kind of impatient waiting for me to eject it.

Thanks in advance!

bendsley · 02-10-2005, 11:27 AM

Restart the computer and go into your BIOS. Does the BIOS see the drive you're talking about and the other drives connected to your computer?

If so, its a Windows problem. Might go rt. click on my computer (here i'm assuming you're using XP), go to Manage, then to Disk Management. Your hdd and cdroms should all show up there.

Spritebox · 02-10-2005, 11:30 AM

By BIOS do you mean hitting delete as the computer boots?

If so, then no. It's not recognized.

If not, please explain a bit more. I'm not up to standards with computer knowledge

Hardknock · 02-10-2005, 02:38 PM

Delete the old driver and reinstall it. You can pretty much download one from anywhere. (If you don't already have a driver on a floppy) Usually windows will have a generic driver embedded in windows that you can use. Have you tried going into add new hardware under the control panel yet? That's what I'd do if a reboot didn't make windows see it. Even if there's no driver to the drive you should be able to just open the door with the power plugged in. If you can't at least do that, then it just might be dead.

lunchbox · 02-10-2005, 02:42 PM

open up your case and make sure the power is firmly plugged in and the ide cable (the ribbon cable) is connected properly to the motherboard and the drive. sometimes from moving the case stuff gets wiggled loose. I've had problems like this before.

BurntToast · 02-10-2005, 02:58 PM

Quote:

Originally Posted by lunchbox

open up your case and make sure the power is firmly plugged in and the ide cable (the ribbon cable) is connected properly to the motherboard and the drive. sometimes from moving the case stuff gets wiggled loose. I've had problems like this before.

^^ what he said.

If its not showing in the BIOS then its probably a lose cable and although installing new drivers for it would be fun and exciting... it wont help the BIOS find the drive.

Chances are its the power cable if it wont eject your dvd... If you open it up and the cable is secure... then try using a different molex connector...

Spritebox · 02-10-2005, 03:15 PM

The green light on the drive is illuminated. Power isn't the problem. Also, I can't reinstall the driver because I have nothing to uninstall. It's not showing up ANYWHERE.

lunchbox · 02-10-2005, 04:18 PM

If the LED is on and its not showing up then its definitely either a faulty ribbon cable or a loose ribbon cable.

Spritebox · 02-11-2005, 12:22 PM

Alright, I'll crack open the case and have a look.

bendsley · 02-11-2005, 01:45 PM

Quote:

Originally Posted by Hardknock

Delete the old driver and reinstall it. You can pretty much download one from anywhere. (If you don't already have a driver on a floppy) Usually windows will have a generic driver embedded in windows that you can use. Have you tried going into add new hardware under the control panel yet? That's what I'd do if a reboot didn't make windows see it. Even if there's no driver to the drive you should be able to just open the door with the power plugged in. If you can't at least do that, then it just might be dead.

Quote:

Originally Posted by Spritebox

If so, then no. It's not recognized.

Hardknock, if his BIOS can't see it, then there isn't anyway Windows is going to magically make it appear.

SiN · 02-11-2005, 03:08 PM

double-check your jumpers while you have that case open.

and (assuming you have the hdd space) you can rip the dvd to hdd until you get this sorted.

and don't just look at the ide cables - push them in! sometimes they go in hard ... sometimes they go crooked ...

Spritebox · 02-12-2005, 01:55 AM

Quote:

Originally Posted by SiN

and (assuming you have the hdd space) you can rip the dvd to hdd until you get this sorted.

The DVD is stuck in the unrecognized drive. I can't rip it

SiN · 02-12-2005, 02:46 AM

yes, you can. because it's not stuck

look on the front (face) of the drive, for a little round hole. undo a paperclip, and stick it in the hole until the tray opens enough for you to grab it and pull it out completely.

then just stick the dvd into your dvd-r(w) drive and there ya go

Hardknock · 02-12-2005, 03:30 AM

Quote:

Originally Posted by bendsley

Hardknock, if his BIOS can't see it, then there isn't anyway Windows is going to magically make it appear.

Since he didn't specify that his BIOS wasn't seeing it (not to mention he doesn't have a clue as to what he doing) it's hard to diagnose the problem.

Sprite, you never said if the BIOS saw the drive.

bendsley · 02-12-2005, 06:00 AM

Quote:

By BIOS do you mean hitting delete as the computer boots?

If so, then no. It's not recognized.

Sounds to me like he looked in the BIOS and didn't see it.

Spritebox · 02-12-2005, 10:06 AM

Quote:

Originally Posted by SiN

yes, you can. because it's not stuck

look on the front (face) of the drive, for a little round hole. undo a paperclip, and stick it in the hole until the tray opens enough for you to grab it and pull it out completely.

then just stick the dvd into your dvd-r(w) drive and there ya go

That is good news!

02-10-2005, 11:20 AM	#1 (permalink)
Spritebox Insane Location: Charlotte, N.C.	DVD drive not recognized...Help! I have a DVD drive and a DVD-R drive. I tried to burn a DVD for the first time the other day. I put the DVD in the DVD drive and the DVD-R in the DVD-R drive and opened Nero. I hit the start copying thing and my comp froze. I rebooted, and my computer no longer recognized my DVD drive. It wasn't in device manager or my computer. It won't even eject my DVD. I know the DVD drive works fine. I've watched DVD's and listened to CD's on it many times before. I really need some help here soon. The DVD I was trying to burn isn't mine and its proper owner is getting kind of impatient waiting for me to eject it. Thanks in advance! __________________ it's all nice on ice alright and it's not day and it's not night but it's all nice on ice alright

02-10-2005, 11:27 AM	#2 (permalink)
bendsley Professional Loafer Location: texas	Restart the computer and go into your BIOS. Does the BIOS see the drive you're talking about and the other drives connected to your computer? If so, its a Windows problem. Might go rt. click on my computer (here i'm assuming you're using XP), go to Manage, then to Disk Management. Your hdd and cdroms should all show up there. __________________ "You hear the one about the fella who died, went to the pearly gates? St. Peter let him in. Sees a guy in a suit making a closing argument. Says, "Who's that?" St. Peter says, "Oh, that's God. Thinks he's Denny Crane."

02-10-2005, 11:30 AM	#3 (permalink)
Spritebox Insane Location: Charlotte, N.C.	By BIOS do you mean hitting delete as the computer boots? If so, then no. It's not recognized. If not, please explain a bit more. I'm not up to standards with computer knowledge __________________ it's all nice on ice alright and it's not day and it's not night but it's all nice on ice alright

02-10-2005, 02:42 PM	#5 (permalink)
lunchbox Thank God hockey is back Location: Deeeeeetroit	open up your case and make sure the power is firmly plugged in and the ide cable (the ribbon cable) is connected properly to the motherboard and the drive. sometimes from moving the case stuff gets wiggled loose. I've had problems like this before. __________________ A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools. -Douglas Adams

02-10-2005, 03:15 PM	#7 (permalink)
Spritebox Insane Location: Charlotte, N.C.	The green light on the drive is illuminated. Power isn't the problem. Also, I can't reinstall the driver because I have nothing to uninstall. It's not showing up ANYWHERE. __________________ it's all nice on ice alright and it's not day and it's not night but it's all nice on ice alright

02-10-2005, 02:38 PM	#4 (permalink)
Hardknock Republican slayer Location: WA	Delete the old driver and reinstall it. You can pretty much download one from anywhere. (If you don't already have a driver on a floppy) Usually windows will have a generic driver embedded in windows that you can use. Have you tried going into add new hardware under the control panel yet? That's what I'd do if a reboot didn't make windows see it. Even if there's no driver to the drive you should be able to just open the door with the power plugged in. If you can't at least do that, then it just might be dead.

02-10-2005, 04:18 PM	#8 (permalink)
lunchbox Thank God hockey is back Location: Deeeeeetroit	If the LED is on and its not showing up then its definitely either a faulty ribbon cable or a loose ribbon cable. __________________ A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools. -Douglas Adams

02-11-2005, 12:22 PM	#9 (permalink)
Spritebox Insane Location: Charlotte, N.C.	Alright, I'll crack open the case and have a look. __________________ it's all nice on ice alright and it's not day and it's not night but it's all nice on ice alright

02-11-2005, 03:08 PM	#11 (permalink)
SiN strangelove Location: ...more here than there...	double-check your jumpers while you have that case open. and (assuming you have the hdd space) you can rip the dvd to hdd until you get this sorted. and don't just look at the ide cables - push them in! sometimes they go in hard ... sometimes they go crooked ... __________________ - + - ° GiRLie GeeK ° - + - ° 01110010011011110110111101110100001000000110110101100101 Therell be days/When Ill stray/I may appear to be/Constantly out of reach/I give in to sin/Because I like to practise what I preach

02-12-2005, 02:46 AM	#13 (permalink)
SiN strangelove Location: ...more here than there...	yes, you can. because it's not stuck look on the front (face) of the drive, for a little round hole. undo a paperclip, and stick it in the hole until the tray opens enough for you to grab it and pull it out completely. then just stick the dvd into your dvd-r(w) drive and there ya go __________________ - + - ° GiRLie GeeK ° - + - ° 01110010011011110110111101110100001000000110110101100101 Therell be days/When Ill stray/I may appear to be/Constantly out of reach/I give in to sin/Because I like to practise what I preach