Game Installation Problem - Tilted Forum Project Discussion Community

MageB420666 · 02-04-2005, 06:24 PM

Ok, I'm on a Compaq Presario, running windows xp home, with service pack 2. I've also got Panda Platinum Security installed.

The problem is occuring when I try to install The Sims 2. I know the computer can run it, it has had the game on it before(I had to re-format the hardrive, got a virus when the comp didn't have protection). Now whenever I try to install it, a notice pops up immediatly saying that setup.exe has encountered a problem and needs to close. I checked the surface of the disc and it looks ok, it shouldn't have any problems, I loaded the game onto my laptop(XP pro) a few months ago and it worked fine. I have tried turning off the Panda program but it still gives me the error. Is it a conflict with SP 2? Any help is appreciated.

Slavakion · 02-04-2005, 06:42 PM

Quote:

Originally Posted by MageB420666

...Is it a conflict with SP 2? Any help is appreciated.

This is my first instinct. Have you installed Sims 2 on an SP2 machine before? If not, I'd check Maxis's website for support or a sucks-for-you disclaimer.

MageB420666 · 02-04-2005, 06:53 PM

I can't remember if I installed SP2 before or after I put the game on my laptop. I'll try removing SP2 and trying to install again.

MageB420666 · 02-04-2005, 07:36 PM

I removed SP2 and it started the installer, but after I select the language to use it gives me a CDKey error. So does anyone know what this is all about?

Hardknock · 02-04-2005, 07:43 PM

Haven't played the sims in a while:

Does that have to do with that code you have to enter when for first instal the game? You know, for piracy prevention?

MageB420666 · 02-04-2005, 07:48 PM

It doesn't ask for the cd key, it just throws the error that CDKey has encountered a problem.

02-04-2005, 06:24 PM	#1 (permalink)
MageB420666 <Insert wise statement here> Location: Hell if I know	Game Installation Problem Ok, I'm on a Compaq Presario, running windows xp home, with service pack 2. I've also got Panda Platinum Security installed. The problem is occuring when I try to install The Sims 2. I know the computer can run it, it has had the game on it before(I had to re-format the hardrive, got a virus when the comp didn't have protection). Now whenever I try to install it, a notice pops up immediatly saying that setup.exe has encountered a problem and needs to close. I checked the surface of the disc and it looks ok, it shouldn't have any problems, I loaded the game onto my laptop(XP pro) a few months ago and it worked fine. I have tried turning off the Panda program but it still gives me the error. Is it a conflict with SP 2? Any help is appreciated. __________________ Apathy: The best outlook this side of I don't give a damn.

02-04-2005, 06:53 PM	#3 (permalink)
MageB420666 <Insert wise statement here> Location: Hell if I know	I can't remember if I installed SP2 before or after I put the game on my laptop. I'll try removing SP2 and trying to install again. __________________ Apathy: The best outlook this side of I don't give a damn.

02-04-2005, 07:36 PM	#4 (permalink)
MageB420666 <Insert wise statement here> Location: Hell if I know	I removed SP2 and it started the installer, but after I select the language to use it gives me a CDKey error. So does anyone know what this is all about? __________________ Apathy: The best outlook this side of I don't give a damn.

02-04-2005, 07:48 PM	#6 (permalink)
MageB420666 <Insert wise statement here> Location: Hell if I know	It doesn't ask for the cd key, it just throws the error that CDKey has encountered a problem. __________________ Apathy: The best outlook this side of I don't give a damn.

02-04-2005, 07:43 PM	#5 (permalink)
Hardknock Republican slayer Location: WA	Haven't played the sims in a while: Does that have to do with that code you have to enter when for first instal the game? You know, for piracy prevention?