The Complaining and Bitching Thread

UPS truck rolls up in front of my house. The driver isn't our usual guy, he's much younger. He starts unloading three pretty large boxes out the passenger side door. They are about the same size as the boxes Amazon uses to put two 35# bags of dog food in. He kind of tosses the first one onto the ground, with the other two on the top step. He just pulls them down one at a time, letting them roll hard down the stairs onto the street. I can't remember ordering anything, and it's the wrong time of the month for my Amazon subscription that includes all kind of bulk items. He gets them all on his dolly, when I see the big red "FRAGILE" sticker on one of the boxes he just rolled down the steps.

It ended up going to my neighbor across the street. I hope whatever was in the FRAGILE box was packed well....

 

It's been 10+ years since I've owned a desktop computer. I've had work laptops forever, and for the last 3 years or so I've also had a second personal laptop.

For various reasons (wife's personal laptop is dying, desire for a giant display, better gaming, etc.) we decided to order a new desktop, which I did last night. Because we don't currently have one, I added some periphery items (mouse, upgraded keyboard, etc.), got a monitor, and added an upgraded software license.

Not 15 seconds after I hit "submit" on the order, my phone vibrates with a text. It's Chase fraud alert asking if I really wanted a transaction with Dell to go through, and to text "1" in a reply if so, or "2" if not. Within another 15-20 seconds I hit "1" and sent it, and as the text out was leaving a text in said the transaction was denied due to fraud prevention. At the same time I got an email from Chase asking me the same thing. The email was more detailed and said that if I hit "yes" the card would not be frozen, but the vendor would have to run the transaction a second time as it was already bounced. If I hit "no" the card would be frozen. I hit "yes" and got a confirmation that the card wasn't locked.

So I go to Dell's website to see how to push the order through. They had a message for me saying the order had been held by the payment issue and that it would be resubmitted the next business day automatically. If it went through then, I didn't need to do anything.

Then I see the breakdown.............and why the order got held up. They submitted FOUR separate charges. One for the PC, a second for the display, a third for the periphery items, and a fourth for the software license. *facepalm* It doesn't take a genius to understand that four charges being sent through separately, but in the same instant of time, from the same company, would be flagged. I have to think that this happens all the time. I also wish Chase would give me at least 30-60 seconds to answer their inquiry before refusing the charge. While I appreciate the protection (which really protects them as much as me, since they'd be liable if I reported the fraud), why even send a text or email if you don't allow even 10-15 seconds to reply?

Now my new killer rig delivery will be delayed a day or so. /firstworldproblems

 

I spent a lot of hours on a MacBook docked to a 25" Dell monitor with a real keyboard and mouse. I hate trackpads, and really need a keybpard with a numeric keypad.
I's easy to dock and undock, takes maybe 25 seconds to dock, ten seconds to undock. I rarely used my MacBook as a laptop unless traveling, or sometimes out on the patio or front porch swing.

 

Looks like "next business day" is just exactly 24 hours later. I got a notification that all the charges went through just a bit ago. May still get everything by the weekend, best case. Early next week at the latest.

 

FWIW, the "official" text format for Chase is like this:

Then it will immediately be followed by a second message either saying the charge was approved or denied.

My guess is you got messages asking you to call. I'd Google the number they said to call, or where the messages were from. My gut says it was a phishing scam.

 

Damn... that's dumbass

 

Yikes. I've never experienced it, but have heard that's an incredibly painful ordeal. Hopefully they've got him comfortable and can take care of it quickly.

 

For his sake I hope they are able to get it over with.